Privacy Policy
At Malabar Coast Living (“we”, “our”, or “us”), accessible at malabarcoastliving.com, we are committed to protecting your privacy and respecting your personal data. We understand the importance of maintaining trust and are dedicated to ensuring that any personal information you provide to us is handled with care, integrity, and in full compliance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).
1. Scope of This Policy and Data Controller Role
This Privacy Policy applies to the personal information we collect when you visit malabarcoastliving.com, utilize our services, communicate with us, or interact with any of our platforms. As the data controller, Malabar Coast Living determines the purposes and means of processing your personal data in accordance with this Policy.
2. Categories of Data Processed
We may collect and process the following categories of personal data:
a. Usage Data:
Includes data concerning how you interact with our website, such as IP address, browser type, geographic location, time zone, pages viewed, time spent on pages, session data, referral URLs, and navigation paths.
b. Account Data:
Includes personal identifiers provided when creating an account, such as your full name, residential or mailing address, phone number, and email address.
c. Profile Data:
Includes details about your preferences, shopping behaviors, past purchases, and other user-generated content such as reviews or wishlist items.
d. Communication Data:
Includes all information shared with us in the context of customer support, inquiries, messages sent through forms or via email, as well as customer service interactions.
e. Technical Data:
Encompasses technical information regarding the device and operating system you use to access malabarcoastliving.com, including device type, operating system, browser details, screen resolution, and system configuration.
f. Transaction Data:
Includes records of products or services purchased, payment information, billing and shipping addresses, and other logistics associated with transactions.
g. Preference Data:
Includes your marketing preferences, opt-in/out status for communication, and product interests based on browsing and purchase behavior.
3. Legal Bases for Processing Personal Data
We only process your personal data when there is a lawful basis under GDPR or CCPA. These include:
– Contractual Necessity: To provide products, deliver services, and fulfill our contractual obligations.
– Legitimate Interest: To improve services, ensure security, prevent fraud, and enhance the user experience.
– Consent: For sending marketing communications or placing cookies when consent is required.
– Legal Obligation: Where we are bound by applicable regulations or legal processes to do so.
4. Your Rights
Subject to local laws, you may have the following rights regarding your personal data:
– Right of Access: Request a copy of the personal information we hold about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request the deletion of your personal data under certain circumstances.
– Right to Restriction: Request restriction on the processing of your data in specific situations.
– Right to Data Portability: Request your personal data in a structured, machine-readable format and request data transfer to another controller.
Requests related to your rights can be made by contacting us at [email protected]. We reserve the right to verify your identity before responding.
5. Security Measures
We implement a range of technical and organizational measures to protect your personal data including, but not limited to:
– Data encryption during transmission and storage
– Restricted access control based on role and need
– Secure development protocols and internal access monitoring
– Routine data backups
– Staff training and confidentiality agreements
– Periodic security audits and vulnerability assessments
6. International Transfers
Your personal data may be transferred to and processed in countries other than your country of residence. Where such transfers occur and the destination country does not ensure an adequate level of data protection as recognized by the European Commission, we implement Standard Contractual Clauses or equivalent legal measures to safeguard your personal data.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Retention periods vary by data category:
– Usage and Technical Data: Up to 24 months
– Account and Transaction Data: Retained for 7 years for legal and accounting purposes
– Profile and Preference Data: Retained until you close your account or withdraw consent
– Communication Data: Retained for 3 years following resolution of inquiry
8. Cookie Policy
We use cookies and similar technologies on malabarcoastliving.com to optimize your experience, personalize content, analyze traffic, and deliver tailored advertisements. The categories of cookies include:
– Essential Cookies: Necessary for basic site functionality and security.
– Functional Cookies: Enhance usability and remember your preferences.
– Analytics Cookies: Monitor trends, usage behavior, and site performance.
– Performance Cookies: Improve loading times, responsiveness, and smooth navigation.
9. Cookie Management & Compliance
You have the option to manage your cookie preferences at any time. On your first visit to malabarcoastliving.com, you are presented with a cookie consent banner allowing you to accept or reject cookies by category. You can also configure or revoke consent through browser settings or by contacting us at [email protected].
Our usage of cookies complies with both GDPR and CCPA consent requirements.
10. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect or process personal data from individuals under 13 years of age. If we become aware that we have collected such information, we will take immediate steps to delete it. If you believe a child has provided us personal data, please contact us at [email protected].
11. Policy Updates & Notifications
We reserve the right to amend this Privacy Policy to reflect updates in our practices, legal requirements, or technological developments. Changes to this Policy will be posted on this page, and where appropriate, we will notify users through prominent notices across malabarcoastliving.com or by email.
12. Contact Us
If you have any questions regarding this Privacy Policy, your personal data, or if you wish to exercise your rights, please contact our team at:
Email: [email protected]
Website: https://malabarcoastliving.com
We strive to maintain compliance with all applicable data protection regulations and to respect the privacy of all users of malabarcoastliving.com. For concerns or complaints, we encourage you to reach out directly.