Privacy Policy - Malabar Coast Living

1. Introduction

Malabar Coast Living (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal data in accordance with applicable privacy laws, including the European Union General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). We are committed to processing your personal information responsibly, lawfully, and transparently to preserve your rights and freedoms.

2. Scope and Data Controller

This Privacy Policy applies to all personal data collected via our website (malabarcoastliving.com), through communications with you, and any related services we may provide. For the purposes of the GDPR, Malabar Coast Living is the data controller responsible for your personal information.

If you have any questions about our use of your personal information, please contact us at [email protected].

3. Categories of Personal Data We Process

We collect and process the following categories of personal data:

a. Usage Data
Includes information related to your interactions with our website, such as IP address, browser type, access dates and times, referring URLs, and usage patterns.

b. Account Data
Includes personal information such as your full name, billing and shipping address, email address, and phone number, used for account creation and management.

c. Profile Data
Includes purchase history, user behavior, preferences, and saved items or wishlist entries.

d. Communication Data
Includes contents of your inquiries, support requests, communications with customer service, and correspondence history.

e. Technical Data
Includes information from the devices and technologies you use to access our services, such as operating system, device identifiers, screen resolution, and system configurations.

f. Transaction Data
Includes payment details (processed securely with PCI-DSS-compliant providers), order history, delivery details, and financial interactions related to purchases on malabarcoastliving.com.

g. Preference Data
Includes your indicated preferences regarding product categories, marketing communication consents, and other personalization settings.

4. Legal Bases for Processing

We process your personal data only when one or more of the following legal bases apply:

– Performance of a Contract: When processing is necessary to fulfill a service or transaction requested by you, such as completing a purchase.
– Consent: When required, we will request your explicit permission to process your data for specific purposes, such as newsletter subscriptions or targeted marketing.
– Legitimate Interests: When necessary for our legitimate business interests, unless those interests are overridden by your rights and interests (e.g., analytics, service improvement, or fraud prevention).
– Legal Obligations: When processing is necessary to comply with applicable laws or legal obligations.

5. Your Rights

Under applicable privacy laws, you have the following rights in relation to your personal data:

– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You may ask us to correct or update inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your personal data under certain conditions.
– Right to Restrict Processing: You may request that we limit the use of your personal data, particularly where accuracy is contested or you object to processing.
– Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, and machine-readable format or transfer it to another provider.

To exercise these rights, please contact [email protected]. We will respond in accordance with applicable laws and within an appropriate timeframe.

6. Security Measures

We implement and maintain a range of technical and organizational safeguards to protect your personal data, including:

– Data encryption in transit and at rest
– Role-based access controls and authentication systems
– Regular security audits and monitoring
– Staff training on data protection and privacy compliance
– Secure data backup and recovery mechanisms

7. International Data Transfers

Your personal data may be transferred and stored outside your country or the European Economic Area (EEA). In cases where such transfers occur, we commit to applying suitable legal safeguards, such as:

– Standard Contractual Clauses approved by the European Commission
– Adequacy decisions where applicable
– Implementation of supplementary technical and organizational measures

These steps ensure that your personal data remains protected in accordance with EU and global data protection standards.

8. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected or as required by law. Our retention periods are as follows:

– Usage Data: Up to 12 months, depending on analytics and operational requirements
– Account and Profile Data: Retained as long as your account is active and for up to 6 years after closure, as required for legal or financial compliance
– Communication Data: Retained for up to 3 years following the last interaction
– Technical and Transaction Data: Retained for up to 7 years for accounting and audit purposes
– Preference Data: Retained for the duration of your consent or until you update your preferences

9. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance user experience, enable key functionalities, and analyze website usage. The types of cookies used on malabarcoastliving.com include:

– Essential Cookies: Necessary for secure operation and navigation of the website
– Functional Cookies: Enable customized content, such as saved preferences and language settings
– Analytics Cookies: Gather anonymous visitation data using tools like Google Analytics for website performance monitoring
– Performance Cookies: Help optimize response times and server load balancing

10. Cookie Management and Compliance

You may manage your cookie preferences through your browser settings or via our cookie consent banner, presented on your first visit. Where required by law, non-essential cookies will not be deployed unless you provide explicit consent.

Under GDPR and CCPA, you have the right to:

– Opt out of non-essential cookies
– Withdraw previously granted consent
– Request information about categories of collected personal data via cookies

11. Children’s Privacy

Malabar Coast Living’s website and services are not directed at, nor intended for, children under the age of 13. We do not knowingly collect personal data from children without verifiable parental consent. If we become aware that a child has provided us with personal information without such consent, we will take steps to delete that information promptly.

12. Updates to this Policy

We reserve the right to review and update this Privacy Policy from time to time. Users will be notified of material changes to our privacy practices by clear notice on the website or via direct communication where appropriate. Continued use of the website following changes constitutes acceptance of those updates.

13. Contact Information

For questions, concerns, or any requests related to this Privacy Policy or the handling of your personal data, please contact us at:

Email: [email protected]
Website: https://malabarcoastliving.com

We are committed to full compliance with GDPR, CCPA, and other applicable data protection laws. Your privacy matters to us. Please feel free to contact us at any time with your concerns.